What's new at Smile
New feature

Faster Loyalty Workflows, Built Into Your Shopify Admin

Bill avatar
Shared by Bill • September 10, 2025

We know your time is valuable. That’s why we’ve made managing loyalty easier and faster than ever, right inside your everyday Shopify workflows. These updates are designed to streamline your workflows, reduce effort, and keep your loyalty program low-maintenance so you can move fast on even your busiest days.

What’s New

All directly from the Customer page in Shopify Admin, you can now:

  • Adjust points balances instantly. No more clicking away to Smile, searching for the right customer, and navigating multiple screens.
  • View loyalty data at a glance. See points, referral activity, and VIP status right where you manage customer details.
  • Take action on behalf of customers. Redeem rewards or adjust balances in seconds, so your support team can resolve questions quickly and confidently.

With everything in one place, these updates save time, simplify support, and streamline your workflows, giving you more time back to focus on growth.

Built on Shopify’s Best

This new functionality is powered by Shopify Admin UI extensions, specifically Admin Actions and Admin Blocks. These let Smile embed directly in Shopify so your loyalty workflows feel native, intuitive, and lightning-fast. No side-quests, no extra tabs, just everything you need exactly where you need it.

Obsessively Built for Shopify

As a Built for Shopify app, every update is built to deliver a best-in-class loyalty experience while keeping your program low cost of ownership. Managing loyalty should streamline your workflows, reduce overhead, and move at the speed of your business. With Smile in Shopify Admin, it becomes part of your natural workflow, saving you time and making your team more efficient.


Ready to Try It?

  1. Go to your Shopify Admin and open any customer page.
  2. Scroll to the Blocks section, Click the "+ Block" button.
  3. Choose Loyalty program from the list.

💡 Tip: Click the pin icon in the top right so it appears on every customer page.

Enjoy simpler, faster loyalty management with Smile in Shopify Admin, designed to keep your business moving.