Starting today, you have the ability to decide exactly which products in your store earn loyalty points.

Why you'll love this

• Safeguard Your Margins: Exclude low-margin or high-ticket products from earning points, protecting your bottom line.
• Drive Profitable Sales: Guide customers toward higher-margin items by customizing which products earn points.

Set it up in 30 seconds

1. Navigate to Smile → Settings → Platform
2. Find the "Product exclusions" section
3. Select which products to exclude

Now, your customers can easily access and engage with your loyalty program from a dedicated page that’s optimized for search engines. Link it in your emails, social posts, and directly from your store’s navigation to ensure everyone knows about your rewards.

Why you'll love this

• Increase visibility: Make it easy for customers to find and engage with your loyalty program through an optimized, easily discoverable page.
• Drive more traffic: Improve your store’s SEO by giving search engines an optimized, structured page to crawl, helping more customers find your rewards program.
• Enhance the customer experience: A single, dedicated loyalty page eliminates confusion and keeps customers focused on earning and redeeming rewards.

Set it up in 30 seconds

1. Go to the loyalty page settings in Smile
2. Click "Generate new page"
3. Drag and drop pre-built blocks to create your page!

Smile has improved *a lot* in the last few years. But our navigation didn't keep up. It became bloated with too many items. So we did some spring cleaning to make the most commonly used settings easier to find, while moving less commonly used settings out of the way.

Here's what changed

• Branding has moved to Settings
• Customer emails has moved to Settings
• Bonus campaigns has moved under Program
• Performance is now called Analytics
• On-site content now has everything related to Smile on your website

If you're having trouble finding things, just ask. We're happy to help.

We are excited to share that Smile is now Built for Shopify. It's the highest quality certification that Shopify offers for apps, and we’ve invested in making sure that Smile exceeds all the requirements.

Why you'll love this

• Keep your site fast: Never worry about Smile slowing down your site as we maintain the highest standards set by Shopify.
• Trust your data is safe: With Built for Shopify, you can trust Smile is handling your data securely and responsibly.
• You get quality at scale: Smile is the only loyalty app that is both Shopify Plus Certified and Built for Shopify, giving you both quality and performance at scale.

Customers love bonus points. Now you can offer bonus points on orders placed during a holiday, weekend, or anytime you'd like!

Why you'll love this

1. Drives an immediate sales boosts by creating urgency
2. Set it live now, or schedule for later
3. Marketed automatically to customers on their next visit

Run your first bonus event in 30 seconds

1. Open your Smile bonus campaign settings
2. Select New Campaign
3. Give it a name, select a multiplier, and choose a date
4. Launch it now, or schedule for later!

If you need extra help, follow this detailed guide.

Now you can show points on every product page, keeping your loyalty program top of mind as customers shop your store!

Set it up in 30 seconds

1. Open your Shopify Theme settings
2. Select Customize
3. At the top of the page, select Products > Default product
4. In the left sidebar under Product information, select Add block
5. Select the "Points on the product page" app block
6. Click Save

If you need extra help, follow this detailed guide.

Now customers can redeem their points directly on the checkout page. Say goodbye to hunting for lost points, and hello to more loyal customers loving their rewards!

Why you'll love this

• Remove friction from checkout by avoiding the hunt for points.
• Boost loyalty revenue instantly with a 3x increase in customers redeeming points
• Highlight your loyalty program every time customers check out.

Set it up in 30 seconds

1. Open your Shopify checkout settings.
2. Click "Customize" next to your Live checkout.
3. Choose "Add app block" in the bottom left.
4. Select "Redeem points" from the options.

Here's a quick video to show you how it's done!

When customers redeem points for a discount, you can let them combine or stack that discount with other promotions at your store. No more frustration having to choose between loyalty discounts and other promotions you're running!

Why you'll love this

• Remove unnecessary friction during checkout
• Choose which loyalty discounts can be combined
• Increase customer happiness when using points

Set it up in 30 seconds

1. Open your Smile redemption settings
2. Select a reward
3. Scroll down to the "Combinations" section
4. Select which discounts to combine

If you need extra help, follow this detailed guide.